Intake Case Manager

Part Time, Non-Exempt, 20 hours a week
Reports to: Executive Director and Project Coordinator


The Intake Case Manager is responsible for establishing a professional and supportive “first contact” for people needing assistance with Project Beacon. The Intake Case Manager will be conducting initial screenings for services, and providing case management support to Project Beacon staff. The Intake Case Manager will also be responsible for assistance in occasional outreach and training activities.


  • Answer Project Beacon related calls and direct all calls appropriately, including providing resource referrals to other agencies/services;
  • Input intake data into TIMS;
  • Collect basic information from clients to begin a case file;
  • Verify and update all client information and enter it into the client case file;
  • Monitor and ensure availability of all case management forms and office supplies;
  • Conduct initial intake and needs assessment interview with all clients; Evaluate client histories, arrange case consultations, make recommendations to case managers regarding client eligibility;
  • In concert with primary case managers - facilitate coordination of all case management objectives;
  • Maintain accurate documentation of service objectives and outcomes as well as other services in accordance with Federal grant;
  • Actively participate in staff meetings and trainings;
  • Assist staff in maintaining related administrative record keeping and reporting systems;
  • Prepare case management related reports including but not limited to: outcomes,successes, etc;
  • Must be willing to assist Project Beacon Program Manager in outreach events;
  • Adheres to strict boundaries and professional ethics in the care of others;
  • Willingness to be a team player and flexibility to complete duties as assigned;
  • Occasional work required on nights and weekends;
  • Conducts crisis intervention as needed.


  • 2 year degree in human services or comparable combination of education/work related experience preferred;
  • Experience in social service setting with working knowledge of case management systems and planning techniques;
  • Knowledge of intake procedures;
  • Experience working with Native Americans and/or victims of human trafficking/domestic violence;
  • Proficient in Microsoft Office and Google Suite;
  • Must agree to and be able to pass a background check;
  • Must be insurable and provide own transportation for work related travel as necessary.


  • Please send resume, cover letter and three professional references to no later than 5:00pm on Friday, May 25th, 2018.
  • For more information please call 773.275.5871 or email